Privacy Policy
Last updated: October 2025
1. Introduction
Dari ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
We collect the following types of information:
Contact Information
Name, email address, and any other contact details you provide.
Technical Information
Details about your technical problem, code samples, error logs, and system specifications.
Payment Information
Billing information processed securely through our payment processor. We do not store full credit card numbers.
Communication Data
Records of your communications with us, including chat logs and email correspondence.
3. How We Use Your Information
We use your information to:
- Match you with appropriate engineers
- Facilitate problem-solving and technical support
- Process payments and provide quotes
- Communicate with you about our services
- Improve our matching algorithms and service quality
- Comply with legal obligations
4. Third-Party Services
We use the following third-party services:
Google Meet
We use Google Meet for video conferencing and handoff calls. Your use of Google Meet is subject to Google's Privacy Policy and Terms of Service.
Anthropic
We use Anthropic's AI services (Claude) to assist our engineers in understanding and solving technical problems. Data sent to Anthropic is processed according to their privacy policy and enterprise data protection standards.
5. Code and Data Retention
We take your data security seriously:
- Codebase Deletion: If you share your codebase with us, we will permanently delete all copies immediately upon job completion.
- Problem Descriptions: We retain anonymized problem descriptions to improve our matching algorithms and service quality.
- Communication Records: We retain communication records for customer support and quality assurance purposes.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Sharing
We share your information only in the following circumstances:
- With the engineer matched to solve your problem (under NDA)
- With third-party service providers necessary for service delivery
- When required by law or to protect our legal rights
- With your explicit consent
We do not sell your personal information to third parties.
8. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent at any time
To exercise these rights, contact us at hello@trydari.com
9. Cookies and Tracking
We use essential cookies to provide our services and improve user experience. We do not use third-party advertising or tracking cookies. You can control cookie settings through your browser.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at hello@trydari.com